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• Create Date November 20, 2017
• Last Updated July 9, 2022

Customer Journey Map Template for PowerPoint and Keynote

Customer Journey Map PowerPoint Template and Keynote

Customer journey map PowerPoint template and keynote is shows the journey of a customer towards the end product or service. A customer journey map is a simple idea; that illustrates the steps your customers go through in fetching with your company, whether it is an online practice, a product, retail practice or any other mixture. The editable customer journey map not needs much alteration because of the perfect depiction in style. However, the users can modify the line graphs and touch points according to their preference and cognition.

The customer journey map PowerPoint template provides the clear information on how customers or buyers move through a particular sales path. Understanding the customer expectations is vital for the sales and marketing. It presents the complete sum of experiences customers go through while dealing with the company or product. This infographic flow chart is useful to understand different contact areas of customer point of view. The customer journey map PowerPoint template diagram helps to conceive what are the buyer’s expectations from product or services to satisfy specific objectives. This slide visually presenting flow of customer needs and outlooks. To improve customer services each and every business organizations should analyses the journey of a buyer to the brand or product.

The customer journey map diagram designed as a line graph. This cross functional process diagram has ten sections. The customer journey includes: inquiry, comparison, consultation, quality, cost effectiveness, past experiences, stereo types, coordination, purchase and completion. The line graph shows 10 levels of touch point. These levels explain the persuasive actions as a result of interaction with buyers. For the best customer experiences the company studies the overall actions of buyer from start to end. The template is also useful to present gaps or misdirection’s and can identify gaps in the experience. This journey map ppt is 100 percent editable you can frequently add more access channels to improve service.

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